FAQ

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How can I pay for an order?

We have three payment options

  • Apple Pay or Google Pay
    You can pay quickly with those methods. Especially if you ordering from a smartphone
  • Pay with a Bank Card
    You will need to fill the card form with your bank card credentials.
    We never save such sensitive information, like bank cards.
  • Pay with bank deposit
    Fill free to pay with our bank requisites:
    CantataEE OÜ
    IBAN EE502200221085713492
    Don't forget about Order Number in Reference field and set correct order value.

Where can I find order info?

After you paid order successfully and we got your payment, you will recieve an SMS. You can find a link, that will redirect you to order page with all necessary information.

You can find all information about your current or past orders in your account. So don't forget to register.

What shipping methods are available?

You can only choose Omniva as your delivery method.

How to setup order delivery?

After order was created, you will be redirected to Order Page, where you can find the Omniva widget, where you can find closest postmate.

You can also request a courier. Fill free to contact us and we will help you with this option. Delivery fee can be changed if you will choose this option!

Omniva delivery only available for three regions: Estonia, Latvia and Lithuania.

How many days does the delivery take?

Standard delivery time in Latvia, Estonia and Lithuania is 2-5 working days.

How can I connect if I have a problem?

If you have a problem with your order, please, use one of the options below:

How can I get a refund?

You can find all necessary information about our Refund Policy here.

Feel free to contact us if you have additional questions.